1. Contract of Terms

a) This contract is made between GigaSound Algarve, demoninated here as GSA, and the person named in the booking forthwith known as “the hirer”.

b) The hirer is the person named on the booking and declares that he/she is over eighteen years of age and is legally entitled to enter into this agreement on their own behalf. If the hirer is entering into this agreement on behalf of another individual or on behalf of a company/organisation/charity they declare that they have the full authority to do so.


c) If requested, the hirer must provide 1 form of identification in order to hire our services. GigaSound Algarve requires a valid ID card or passport and a billing document confirming the hirers address.

d) For businesses, the hirer must provide a copy of the hirer’s business letter headed paper which contains the registered company number and full registered company address.

e) Where a hirer has terms and conditions covering purchasing and hiring that conflict with GSA’s Terms & Conditions of Hire then GSA’s Terms & Conditions of Hire shall take precedence unless specifically agreed in writing by a Director of GSA prior to the hire date.

f) The hirer must hold their own valid insurance to cover the terms of hire.

g) Any hirer who contravenes this contract in any way may, at the discretion of a director of GSA, be excluded from entering into future contracts for the hire of equipment and services.

h) The terms above and the contract to which this document relates, shall in all respects be construed and operate in accordance with Portuguese Law.

i) GSA reserves the right to change these Terms & Conditions of Hire at any time, and without prior notice.

2. Acceptance of Terms

a) By hiring services from GSA, the hirer automatically signifies their unconditional acceptance in whole of GSA’s terms as set out in this Terms & Conditions of Hire.


b) By providing the information required on the booking form, paying or making a deposit or showing their acceptance to hire services by phone, written or electronic communication or through the GSA online portal, the hirer agrees to be bound unconditionally by GSA’s Terms & Conditions of Hire.

3. Cancellation of Hire

a) Without prejudice to any other rights or remedy in the event of cancellation of any order by the hirer GSA reserves the right to make a cancellation charge as stipulated in clause 3b, 3c, and 3d.


b) Cooling off period ‐ If having read GSA’s Terms & Conditions of Hire and within 24 hours of paying the deposit the hirer wishes to cancel; the hirer may obtain a full refund of all monies paid less a 15€ administration fee. This condition does not apply if the hirer makes the booking within 14 days of the commencement of the hire period.


c) All deposits paid to GSA to secure a booking are non‐refundable, unless within 24 hours of payment as per clause 3b.


d) Cancellation in less than 14 days prior to a hire date will result in the full fee being due

4. The Equipment

a) All equipment hired remains, at all times, the property of GSA.


b) All equipment must be used for the purpose for which it was intended by the manufacturer.


c) Notification of equipment travelling exceptionally outside Algarve, must be agreed in writing by a Director of GSA at the time of booking.


d) GSA reserves the right to inspect all hired equipment at any time during the hire period.


e) The hirer must not hire, sub hire or assign to another party, any equipment hired under this contract without prior written permission by a Director of GSA.


f) The equipment shall be deemed to be in good repair and condition and to the hirer’s satisfaction unless the hirer gives notice otherwise at the point of collection or on receipt of delivery by GSA.


g) The hirer is required to ensure that the equipment is not vulnerable to theft, damage or adverse environmental elements such as excess heat, humidity, coldness, moisture, liquids or dust.


h) The equipment shall be at the risk of the hirer as to all loss and damage whatsoever during the hire period and the hirer will be responsible for paying the first 2000€ towards the costs of replacement or repair to any individual piece of equipment which is damaged, lost or stolen whilst in the hirer’s care except where this is due to negligence on the part of the hirer in which case the hirer will be responsible for meeting the full cost of replacement or repair to the equipment.


i) GSA gives no warranty that goods supplied for hire are fit for the hirer’s purpose or purposes. The hirer warrants that he/she has satisfied him/herself that the goods will be fit for every purpose for which he/she requires them and that he/she does not rely on any skill or judgement of GSA in this regard.


j) While GSA will always attempt to provide the ordered equipment; GSA reserves the right to provide substitute equipment. GSA also reserves the right to terminate this contract without liability if for any reason beyond GSA’s control, GSA are unable to supply the equipment as described in the booking. In the unlikely event of GSA not being able to fulfil your booking all monies paid to GSA will be refunded, but this will be the limit of GSA’s liability to the hirer.


k) In the event that the hired equipment is faulty, GSA shall not be liable for any consequential losses or damage’s whether financial or otherwise, arising there from.


l) All equipment must be checked by the hirer with a member of the GSA team and signed for to confirm receipt. Any discrepancies must be notified immediately to GSA and signed for as a discrepancy. If a signature is not provided, then the hirer is signifying their automatic and unconditional acceptance of the equipment on the invoice provided.

m) For a large amount of equipment to be hired, or for specific equipment that can be easily damaged: transportation, installation, setup and disassemble, are done by GSA technical team.

GigaSound Algarve.
Company Registered Address: Rua Luis de Camões Lote 4 RC Dto, 8000-388 Faro, Portugal
t: +351 963 607 411 e: booking@gigasound-algarve.com

5. Transportation of Equipment by GSA

a) In exceptional circunstances, GSA will charge the hirer for all expenses incurred for delivery of the service. These fees are including but not limited parking permits, tickets and parking fines incurred.


b) The hirer is obligated to provide adequate legal parking for GSA’s vehicle(s) for the duration of service.


c) Any service delivery and returns for out of hours’ transport will be subject to an additional charge each way depending on the time of the delivery or return.


d) All hired equipment should be installed by an GSA technician.


e) GSA cannot accept any responsibility for damage done to personnel or property whilst equipment is on hire or in transit.


f) GSA will use their own private transport but when necessary may utilise other parties’ services and vehicles for the transport of equipment.


g) GSA will endeavour to meet any agreed delivery conditions but cannot accept responsibility for any delay in delivery and/or collection howsoever caused.


h) Where a delivery or return cannot be completed because of a lack of access at the service address, the hirer shall still be liable for all agreed charges and for any additional costs incurred in the attempt to complete the service.

6. Price Match and Price Beat Guarantee

a) GSA will make every effort to provide the most competitive pricing on a hirer’s order.


b) Should exactly the same equipment and accessories be available to hire from a registered PT company based within the A22 motorway boundary for the exact dates and times that a valid quote has been provided by GSA then a price match will be offered at the discretion of a Director of GSA.


c) GSA’s Price Match & Price Beat Guarantee only covers equipment rental and does not extend to transportation, services or labour costs.

7. Payment, Deposits, Quotes & Refunds

a) All quotes are valid for a period of 30 days unless otherwise stated.


b) The provision of a quote does not guarantee or confirm that the relevant equipment or services are available and may be withdrawn without prior notice or explanation at any time.


c) All quotations and prices are subject to the addition of Value Added Tax at the rate applicable on the date of invoice.


d) All quotations are made by GSA without obligation and GSA reserves the right at any time to vary any quotation or part thereof or to refuse acceptance of any order without assigning any reason for such refusal, although once the full payment or deposit has been paid the price will be fixed.


e) For the reservation of the equipment to be considered complete, the hirer must pay the total cost of the rental when confirming the service, as soon as possible; for payments or bank transfers that are not immediate, the hirer must send proof of payment. Non-payment of the reservation does not guarantee the availability of the equipment and the execution of the service on the event date. The hirer must be advised of these terms of reservation when intending to purchase the service.


f) All deposits paid to GSA to secure a booking are non‐refundable in accordance with clause 3a, 3b, 3c and 3d.


g) GSA reserves the right to remove any or all discount without prior notice or for the failure to make payment of outstanding monies due for both hires and sales.


h) All refunds will be processed within 10 working days.


i) GSA will exercise their statutory right (Late Payment of Commercial Debts Regulations) to claim interest and compensation for debt recovery costs under the late payment legislation if GSA are not paid according to the agreed terms, in clause 10e for non‐account holders.

GigaSound Algarve.
Company Registered Address: Rua Luis de Camões Lote 4 RC Dto, 8000-388 Faro, Portugal
t: +351 963 607 411 e: booking@gigasound-algarve.com

8. Account Holders

a) Account holders are required to pay all invoices within 30 days of the invoice date unless other arrangements have been made and confirmed in writing by a Director of GSA.


b) GSA will not enter into contracts for the hire of services if the hirer or organisation has outstanding debts with GSA.


c) All clients will be charged for any expenses incurred by GSA in respect of any debt collection.


d) All outstanding debts will incur interest charged at 8% per month thereafter (with a minimum charge of 10€).


e) Should any debt not be settled within 30 days of invoice then GSA reserves the right to commence legal action against the debtor and all fees incurred will be added to the total of the debt to be paid by the debtor.


f) Where equipment is damaged or stolen whilst on hire and repair or replacement fees result, the amount due is immediately payable.

9. Penalties

a) Any costs incurred by GSA in respect of replacement or repair, or if equipment is lost or damaged during the hire period must be met by the hirer.


b) Equipment is to be kept in a secure safe environment with no exposure to the elements, food, drink or other liquids. Should this hirer not adhere to this then GSA reserves the right to charge the hirer for any damage.


c) Equipment must not be modified in anyway.


d) Failure to return any cable coiled and taped may result in a charge for coiling and taping said cable.


e) The hirer will be held liable for the loss of any equipment confiscated because of a failure to comply with any relevant laws and regulations.

10. Replacement & Cleaning Costs

The following charge list covers replacement and cleaning of damaged equipment provoked by event exceptional situations. The costs are indications and GSA reserves the right to change them without prior notice.

DescriptionReplacement CostCleaning Cost
Audio Cable (Up to 10m)25 €5 €
Power Cable (13amp Up to 10m)25 €5 €
SDI (Up to 20m)50 €5 €
13a/16a Extension Cable (10m)75 €15 €
Audio Adapter15 €5€
Speaker/Microphone Pole Bag50 €5 €
Speaker Pole75 €5 €
Microphone Stand50 €5 €
Microphone Stand Clip150 €5 €
Microphone Zip Pouch20 €5 €
Other Equipment Not ListedTBCTBC

& ** This price will be specific to the piece of equipment and can be provided on application.
All prices are subject to IVA at current rate.